Privacy Policy

Riculus provides campaign-intelligence software for organizing projects, reviewing marketing signals, and preparing reports. This policy explains how Riculus handles personal information when you visit the website, create an account, use a workspace, contact support, or purchase a plan.

Information We Collect

We may collect your name, email address, account and session information, workspace and project content, support messages, product usage, device and browser information, IP address, security events, and technical logs. If you connect a data source, we process the source data and metadata needed to provide the features you request.

Payments And Billing

Payments are handled by the payment provider or Merchant of Record identified during checkout. That provider may collect your payment method, billing address, tax information, and fraud or compliance signals under its own privacy policy. Riculus does not receive or store complete card numbers. We may receive billing identifiers, plan and subscription status, currency, amount, tax, invoice, refund, dispute, and payment-status information needed to provide access and support your account.

How Information Is Used

• Provide accounts, workspaces, reports, and paid features.
• Authenticate users and protect the service from abuse or fraud.
• Process support, billing, cancellation, and refund requests.
• Maintain, troubleshoot, and improve reliability and usability.
• Meet tax, accounting, legal, and compliance obligations.

Legal Bases

Where applicable, we process information to perform our contract with you, comply with legal obligations, protect legitimate interests such as security and service improvement, and act on consent where consent is required. You may withdraw consent for future processing without affecting earlier lawful processing.

Sharing

Riculus does not sell personal information. We share only what is needed with service providers that support hosting, databases, authentication, email, monitoring, security, customer support, product measurement, and payment processing. Information may also be disclosed when required by law, to protect rights and security, or as part of a business transfer subject to appropriate safeguards.

International Processing

Riculus and its service providers may process information in countries other than your own. Where required, appropriate contractual or legal safeguards are used for international transfers.

Retention

Information is kept only as long as needed to provide the service, maintain security and backups, resolve disputes, and meet legal, tax, accounting, and operational requirements. Retention periods vary by data type and may continue after account closure where the law or a legitimate operational need requires it.

Security

The service uses authenticated access, origin-side application controls, private database access, rate limits, monitoring, and backup procedures to protect the workspace.

Your Choices And Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also close your account or request help with a privacy matter by contacting support. We may need to verify your identity before completing a request.

Children

The service is not directed to children under 18, and we do not knowingly collect personal information from children.

Contact And Changes

We may update this policy as the product, providers, or legal requirements change. Material updates will be posted here. For privacy questions, contact support.